We offer free shipping to the Netherlands, Belgium, Austria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Slovakia, Spain, Sweden & the United Kingdom.
For other countries, please contact us at email@example.com so we can arrange a custom shipment.
All rates displayed include 21% VAT. If you would like to order as a EU business and you have a valid VAT number please contact us at firstname.lastname@example.org so we can make a custom offer without VAT.
For orders of more than 10 chairs, please be in touch with our sales department.
Shipment processing time
Netherlands & Belgium
Orders placed before 21:45 are delivered the next day. Orders placed in the weekend are delivered on Tuesday.
Orders placed before 21:45 on weekdays are shipped the same day. Orders placed in the weekend are shipped on Monday. Delivery time varies per country, on average it will take around one week for European orders.
When not on stock, additional time can be added. Your item will show the estimated delivery time online.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or national holidays.
Shipment to P.O. boxes or APO/FPO addresses
We only ship to private and commercial addresses. Unfortunately we cannot ship to PO boxes.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Object Embassy B.V. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
All orders delivered to the UK are DDP (Delivery Duty Paid). This means you will not be charged anything extra by the UK customs office. Object Embassy will cover all import taxes and local UK VAT.
If very rare cases it can happen a order gets damaged during transport. This is very inconvenient and we will make sure we set it right for you. If this happens, please save all packaging materials and damaged goods when a product arrives damaged and report the damage to us within 4 days after receiving the item at email@example.com. We will then replace the product for you.
Returns & refunds
We offer free returns on all of our products. Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.
En raison de restrictions légales, nos politiques sont en anglais uniquement.
In verband met wettelijke beperkingen is ons beleid alleen in het Engels opgesteld.