Shipping policy

Shipping rates


Free shipping and returns in the EU

  • Pierre Jeanneret Office Chair
  • Pierre Jeanneret Lounge Chair 
  • Pierre Jeanneret - Behind the Creator
  • Mini Collection Office Chair
  • Seat Cushions

Special delivery rates

Pierre Jeanneret Upholstered Easy Armchair:

  • Free shipping in the Netherlands and Belgium
  • Other countries in the EU, per order €89,-
  • Free returns

Anatomic Chair by Nynke Tynagel:

  • Free shipping within the EU 
  • Outside EU €89,-
  • Free returns

 

For other countries, please contact us at info@objectembassy.com so we can arrange a custom shipment. 

All rates displayed include 21% VAT. If you would like to order as an EU business and you have a valid VAT number please contact us at info@objectembassy.com so we can make a custom offer without VAT. 

For orders of more than 10 chairs, please be in touch with our sales department. 

Shipment processing time 
Netherlands & Belgium
Orders placed before 21:45 are delivered the next day. Orders placed in the weekend are delivered on Tuesday. 

Other countries
Orders placed before 21:45 on weekdays are shipped the same day. Orders placed in the weekend are shipped on Monday. Delivery time varies per country, on average it will take around one week for European orders.

When not on stock, additional time can be added. Your item will show the estimated delivery time online. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or national holidays.

Shipment to P.O. boxes or APO/FPO addresses
We only ship to private and commercial addresses. Unfortunately we cannot ship to PO boxes.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Object Embassy B.V. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
If very rare cases it can happen a order gets damaged during transport. This is very inconvenient and we will make sure we set it right for you. If this happens, please save all packaging materials and damaged goods when a product arrives damaged and report the damage to us within 4 days after receiving the item at service@objectembassy.com. We will then replace the product for you.

Returns & refunds
We offer free returns on all of our products. Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.

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